General
How do I sign up for water?
How do I have my water disconnected?
Where and how do I pay my bill?
What should I do if I have dirty water?
What do I do if I want a new water service installed?
Is there fluoride in the KWD’s drinking water?
Where does the KWD draw water from?
Why don’t I have water?
What equipment is my responsibility?
2007 Rate Increase
How much of an increase is KWD seeking from the Maine Public Utilities Commission?
When will the increase take place?
When will I notice the increase on my bill?
How much will the increase cost me?
Why is KWD applying for this increase?
How did deficit get so large all of a sudden?
When was your last increase?
Isn’t this increase greater than inflation?
Why didn’t you just have annual increases over the past 6 years instead of getting a large increase now?
Isn’t water expensive from the Kennebec Water District?
How do the proposed rates of KWD compare with those of other Maine water utilities?
Why does KWD need to annually fund main replacement projects?
Why do you need a contingency reserve?
Who oversees the operations and finances of KWD?
Will I have a chance to comment on the increase?
Backflow Program
What are cross connections?
Aren’t cross connections controlled by the plumbing code?
Are cross connections dangerous?
So cross connection control means the elimination of cross connections?
What does backflow prevention have to do with cross connection control?
Can’t I tell when backflow occurs and take suitable action to minimize the consequences?
What can be done to reduce risks?
What if I have no cross connections in my home or business?
What are the possible cross connections in a residential home?
With the device on my service entrance aren’t I still subject to backflow within the building?
What is thermal expansion, and what does it have to do with my new backflow preventer?
What is KWD doing to help?
How do I know if my device is working?
Have there really been documented cases of backflow incidents or is this just another overblown regulatory maneuver?