Proposed Rate Increase for 2018

on Dec 15 in News posted by

To our customers:

The Kennebec Water District (KWD) will be filing revised rate schedules with the Maine Public Utilities Commission to be effective April 1, 2018. The filing will be under the provisions of 35-A, M.R.S.A. §6104.

KWD is seeking an across-the-board increase of 5.0% which will apply to all customer rates and fire protection charges and is intended to generate the additional annual revenue shown:

Residential Sales $137,417
Commercial Sales $43,588
Industrial Sales $11,976
Governmental Sales $7,825
Public Fire Protection $34,466
Private Fire Protection $12,484
Sales for Resale $6,150
Total $253,496

Current rates are expected to produce less revenue than is necessary to meet projected expenses for the year 2018 and to maintain reasonable capital improvement and infrastructure replacement programs. Declining demand from almost all our user classes over recent years and increased operational costs are primary factors in the need for the increase.

The minimum quarterly residential bill (for 3 months of service) will increase $3.22 (4 cents per day). An average household with a quarterly consumption of 2000 cubic feet (20 HCF) will see an increase of $4.58 per quarter (5 cents per day). Cost for each one hundred cubic feet (1 HCF or 748 gallons) will increase from $1.63 to $1.71.

KWD will host a public hearing on the proposed rates at 7:00 PM on Tuesday January 16, 2018 at Kennebec Water District’s Water Treatment Plant, 462 Main Street (Route 32) in Vassalboro.  In the event of major snowfall that day, the hearing will be held the following day, Wednesday January 17 at the same time. (Notice of a snow postponement will be made on KWD’s webpage,, by 2:00 PM on the 16th.) Public comments and questions will be accepted at the hearing.

You may inspect data relating to the present and proposed rates at the KWD business office at 6 Cool Street in Waterville prior to the hearing. You have the right to an open and fair hearing and the right to further hearings before the Commission. The Public Advocate is available for assistance to you in this matter, upon request.


Maine Public Utilities Commission Public Advocate Office
Telephone: (207) 287-3831 Telephone: (207) 287-2445
101 Second Street, Hallowell, Me. 04347 103 Water Street, Hallowell, Me. 04347
State House Station 18 State House Station 112
Augusta, Maine 04333-0018 Augusta, Maine 04333-0112

If, within 30 days of the public hearing, 1000 customers of KWD file with the Treasurer of the District and the Commission petitions demanding a review of the rate changes by the Commission, the rate change may be suspended, investigated, reviewed and changed in accordance with section 310. Signatures on the petition are invalid unless accompanied by the printed names and addresses of the signers. Upon request, KWD will provide customers with the appropriate petition forms.

Respectfully presented:

Kennebec Water District Board of Trustees

Jeffrey D. LaCasse, General Manager.

Position Opening: General Manager

on Sep 26 in News posted by

Position Opening

General Manager – Kennebec Water District, Waterville, Maine

Due to a pending retirement, the Kennebec Water District (KWD) is seeking applicants for the position of General Manager (GM).  The GM manages the KWD workforce and reports to KWD’s elected ten member board of trustees. The GM serves as the District’s CEO.

KWD is the public water supplier for the communities of Waterville, Winslow, Fairfield, Benton and Vassalboro.  KWD has 25 full time employees and a significant infrastructure including a 12 million gallon per day capacity filtration facility. The KWD treatment system is Class 4 and distribution system Class 3. KWD has an approximate annual operating budget of $5,000,000.

This is a salaried, professional position offering a competitive wage and benefit package. The position requires a strong business, municipal or utility background to address administrative, managerial, technical and financial issues.

Candidates should possess at minimum a Bachelor Degree from an accredited college preferably in engineering, finance or management with a graduate degree desired.  Experience in utility, municipal or regulatory operations an advantage.

Candidates shall display strong communication skills, written and oral, both internally and externally. Other characteristics sought include business, organizational, and financial acumen, technical aptitude necessary to manage utility infrastructure, and experience dealing with the public and regulatory, union and political issues.

Applications including resumes with cover letter, listing of references and contact information are due by Friday November 3rd, 2017. Interviews with select candidates will be held the last week of November and first week of December.

Resumes may be mailed to:

Kennebec Water District, Attn: General Manager, PO Box 356, Waterville, Maine 04903-0356

Or emailed to:

Questions regarding this position may be addressed to:

More information including a job description, listing of job functions for the position and an organization chart are available on the KWD website in the Employment section under the About Us category.

Consumer Confidence Report Now Available

on Jun 07 in News posted by

The Kennebec Water District is pleased to provide our annual water quality report known as the Consumer Confidence Report (CCR) for 2016. The report provides a brief narrative about the District, major projects, and water quality information from the previous year. If you have any questions about the report please let us know.

Consumer Confidence Reports

Important Kennebec Water District Customer Notice

on Jun 05 in News posted by

Please be aware that you may pay your KWD water bills directly through our website using VISA or MasterCard with no additional charges to you. There are other payment sites such as that offer payment services for various companies including KWD. However, be aware that those third party payment sites may charge a significant additional fee to process your payments and they may not forward your payment to the Kennebec Water District for a period of up to two weeks from the day they receive the payment. That delay may also cause issues with your KWD account. KWD is not affiliated in any way with those third party sites.

Meeting Minutes Now Online!

on Mar 14 in News posted by

We are pleased to announce that we will be posting meeting minutes on our website moving forward. We have always tried to be as transparent as possible and we feel like this is another step in the right direction. Minutes from January, 2016 to the present are now available as well. To see the minutes please click here.

Proposed Rate Increase 2017

on Dec 20 in News posted by

The Kennebec Water District is proposing a 5% rate increase for 2017. The District is holding a public hearing on 1/17/2017 at the District’s water treatment plant at 7:00 PM. In the event of a major snow event the hearing will be rescheduled for the following evening, 1/18/2017 at the same time. For more information please check out the document below:

2017 Rate Case Filing Documents

Phone Scam

on Mar 02 in News posted by

It was brought to our attention recently that a couple of local businesses have been contacted by someone via telephone claiming they are from the Kennebec Water District requesting money for an unpaid bill. Their approach is to tell people that they haven’t paid their bill or that their payment bounced. The person on the phone then asks the customer to pay the bill with their credit card and that their water will be shut off in the next hour if they don’t. The Kennebec Water District does make phone calls for disconnection purposes but the calls will be made during business hours (8:30am-4:30pm) and you will be given the option to pay in person, over the phone, or at our website. The phone calls from the scammer have been made after hours up to this point and have only been made to business to our knowledge. If you have any concerns over the legitimacy of a phone call you are getting from someone claiming they are from the Kennebec Water District we strongly encourage you to call us at 872-2763.

Click below to see the newspaper article in the Morning Sentinel:


on Aug 27 in News posted by

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