First Water District in the United States

Customer Portal

One Time Payments Water Usage AutoPay Paperless Billing Notifications

New Terms and Conditions for 2026

The Maine Public Utilities Commission have approved revisions to KWD’s Terms and Conditions of service. The revised Terms and Conditions went into effect on June 1, 2026. These revisions do not impact water rates. Please see them by clicking here.

Our Source Water

The Kennebec Water District has used China Lake as its source of supply since 1905. China lake, covering an area of 6.1 square miles and a maximum depth of 85 feet, holds about 31.7 billion gallons of fresh water at any given time and provides more than enough capacity year around. The intake is in the West Basin of the lake which is largely undeveloped due to the Kennebec Water District’s management of these lands for over 100 years. Click below to find out more.

Source Water

Frequent Questions

Wondering how to pay your bill or what to do if you have dirty water? Please head over to our Frequently Asked Questions (FAQ) page for more information. If you think there's something that should be on the FAQ that you don't see there now please let us know.

FAQ

Latest from Facebook

**UPDATE**Water has been restored to the area as of 3:45pm

We have a water main break on Violette Avenue in Waterville. Customers on Violette Avenue from Cool Street to Brigham Street will be impacted. Violette Avenue from Cool Street to Fairview is closed.

The repair may take several hours. We apologize for any inconvenience this may cause.

When normal water service is restored, customers may experience discoloration and/or air in their lines. Flushing water through an outside hose spigot or a bathtub faucet (cold water side) will help to clear the lines.

Please contact our office at (207) 872-2763 if you have any questions.
...
View on Facebook (opens in a new tab)
Before you close-up and lock the camp door for the season, give the water one last look.

Shut off the water supply if appropriate, drain or winterize the plumbing, check for leaks, and make sure you know where the main water shutoff is. And before freezing temperatures arrive, disconnect those outdoor hoses.

A few minutes now can save you from opening the camp next spring to a very unwelcome surprise.

Close it up. Shut it down. Then head home.

#KWD #camp #Maine #camplife #autumn
...
View on Facebook (opens in a new tab)
The next regular meeting of the Kennebec Water District Board of Trustees will be held on Thursday, October 1, 2026, at 7:30 a.m. The meeting will be held at the Kennebec Water District's Administration Facility located at 131 Drummond Avenue in Waterville. Remote attendance via Zoom may also be available. Please contact the Kennebec Water District's Administration Facility at 207-872-2763 for more information. ...
View on Facebook (opens in a new tab)